Terms & Conditions

FAQ:

  • Orders are normally dispatched within 2-3 business days.

  • Registered tracking is sent via email confirmation.

  • Be patient if your tracking has not updated immediately.

  • All orders are packed securely and ship in authentic whiplash mailers. Do not tell me how to pack your order.

  • Inquires regarding sold-out items or tracking numbers will be ignored.

CANCELLATION POLICY:

  • Orders may not be cancelled, NO EXCEPTIONS.

DOMESTIC SHIPPING:

  • Carefully read and select the correct shipping option at checkout.

  • Failure to follow instructions will result in a full cancellation and refund.

INTERNATIONAL SHIPPING:

  • Not available at this time. For order inquiries contact us here: orders@pileofheadsproductions.com